What Is Manual Testing?

What Is Manual TestingWhat is manual testing? It’s a part of software development, but what exactly is it? Find out in this article.

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3 Reasons Why We Should Help Users As Much As We Can

3 Reasons Why We Should Help Users As Much As We CanAn important part of any IT project is the users. As a software professional on the project, whether that is a business analyst, tester, or a developer, we have some kind of interaction with the users. It’s a good idea to help users as much as we can, for the reasons I’ll share below.

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7 Important Business Analyst Skills

7 Important Business Analyst SkillsThere are many skills that a business analyst needs to be great at their job. In this article, I’ll go over what I think are the top seven skills that allow good business analysts to stand out from the rest.

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Benefits Of An ITIL Certification

Benefits Of An ITIL CertificationITIL, which stands for Information Technology Infrastructure Library, is a framework and approach for IT service management. It covers the process of providing IT services to a business, and certifications are offered in this area to enhance the knowledge of other IT professionals. Let’s take a look at some benefits of an ITIL certification.

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What Is The Analysis Phase In A Project For?

What Is The Analysis Phase In A Project ForAn IT project is made up of several major stages. One of these stages is the analysis phase. It’s quite an important stage and it’s done at the start of the project. But what actually gets done in the analysis phase of a project?

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10 Tips On How To Write Good Requirements

10 Tips On How To Write Good Requirements

Learning how to write good requirements is an important step in many IT professional careers. If you’re working as a business analyst, it’s one of your core skills. If you’re working in other roles,
learning to recognise and improve requirements can be beneficial to your job. I’ve listed ten tips on how to write great requirements by identifying good traits.

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The Importance Of Software Testing

The Importance Of Software TestingSoftware testing is an important part of the systems development life cycle. It has its own phase in the process and has its own specialised IT professionals. What is the importance of software testing? What would happen if we didn’t do software testing? Read on to find out more.

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Five Tips For Writing Great Technical Documentation

Five Tips For Writing Great Technical DocumentationWriting technical documentation is a part of working in the IT industry. Technical manuals, technical specification guides, support guides, implementation guides – all are types of technical documentation and are a part of the job. Many technical roles in the IT industry are involved in the documentation process. It might seem easy to just put some words and diagrams together, a table of contents and call it a technical document, but it’s a bit more than that. I’ve listed five tips below on how to write great tech docs.

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The Role Of A Business Analyst

The Role Of A Business AnalystWelcome to the first post of a new series! This post is the first of a series of posts based on a particular role in the IT industry – the business analyst.

The role of a business analyst in an IT project is an important, but often overlooked and undervalued one. Read on to find out what their role is, and why they are needed.

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How to Handle Difficult Users

AngerMany areas of information technology deal with users of a system one way or another. If you’re in a support role, it may be through a help desk where they call and report problems. If you’re a business analyst, you may be dealing with stakeholders that want a new system to do a certain thing. Not everyone you come across will be friendly – you’ll get some people who are hard to deal with and are quite angry. I’ve come up with a few tips on how to deal with these people.

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